GDPR Privacy Requests

Under UK data protection law you can ask to see the personal data we hold about you, have it corrected, or have it deleted. We're a small business and a real person handles every request.

How to make a request

Email hello@beautyandthebenefit.com from the address you used with us, with the subject line Privacy request, and tell us which of these you'd like:

  • Access: a copy of the personal data we hold about you (your account details, order history and marketing preferences).
  • Correction: a change to something we hold that's wrong or out of date.
  • Deletion: removal of your personal data. We have to keep basic order and payment records for tax purposes for six years, but everything else goes.

We'll confirm we've received it within a few days and complete it within one month. If we need to check it's really you, we'll ask for something only you'd know, such as a recent order number.

Marketing emails

You don't need a request for this: every email we send has an unsubscribe link at the bottom, and it takes effect straight away.

Cookies

How we use cookies, and how to control them in your browser, is on our cookie policy page.

If you're not happy with how we've handled your data, you can complain to the Information Commissioner's Office.